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How to update my Phone Number

This article provides a step-by-step guide on how you can edit your details.

Mosope avatar
Written by Mosope
Updated over a week ago


Changing your phone number is a straightforward process. This guide will walk you through the process of changing your phone number, step-by-step.

Before you start:

  • Please, make sure you have access to your new phone number.

  • Be prepared to verify your identity using your old phone number or other means of verification.


  1. Open the Bitnob app on your device.

  2. Log in to your account.

  3. Tap the profile icon on the top right end of the app.

  4. Navigate to My Profile under the General section of the settings.

  5. Tap the Edit icon beside your existing phone number

  6. Input your Transaction Pin.

  7. Tap Confirm.

  8. Input the 4-digit OTP sent to the email attached to your account.

  9. Tap Confirm.

  10. Enter your new phone number.

  11. Tap Confirm.

  12. Input the 4-digit OTP sent to your new phone number.

  13. Tap Confirm.

  14. Once your new phone number has been verified, your old phone number will be removed from your account.

Additional tips:

  • If you are having trouble changing your phone number, you can contact our customer support team for assistance.

We hope this guide has been helpful. If you have any other questions, please feel free to contact our support team.

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