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Onboarding Bitnob Mobile
Frequently asked questions about Bitnob
What is Bitnob?Get to know Bitnob and how secure you are with Bitnob
Get Started With BitnobYour one-page guide to onboarding Bitnob and becoming an active user of Bitnob
KYC Levels, Requirements, and LimitationsThis article covers the different Bitnob KYC levels, the requirements, limitations, and the access each level gives to you.
The importance of having 2FA on your Bitnob accountThis article outlines how 2FA helps to keep your account secured.
Why Was My Bitnob Virtual Card Terminated?Answers to all your questions on why your card was terminated.
How Do I Sign Up On Bitnob?A step by step guide on how to download the Bitnob app and sign up on Bitnob.
How To Get My Bitnob UsernameA step by step guide on how to get the username generated for you by Bitnob and also how to edit your username.
How To Add My Next Of Kin On BitnobA step by step guide on how to add your next of kin on Bitnob.
How To Complete My Profile On BitnobA step by step guide on how to complete your profile on Bitnob
How To Delete Your Bitnob Account.This guide will show you how to delete your Bitnob account.
How to update my Phone NumberThis article provides a step-by-step guide on how you can edit your details.
Why is my X premium Payment Failing?This article shows you how to use your Virtual Card to make payments on X(Formally known as Twitter) Premium.
How to unfreeze my Bitnob VISA Card
How to Appeal a Restriction on Creating New Cards After Multiple TerminationsLearn how to appeal a restriction on creating new cards due to multiple terminations, with steps to submit an appeal for review.
How To Manage My Security On BitnobA step by step guide on how to create your transaction pin, how to activate Touch ID and how to change your password on Bitnob
How To Upgrade My KYC Verification On Bitnob Mobile AppStep by step guide on how to verify your identity on Bitnob.
How To Set Up 2FA (Two-factor authentication) on your Bitnob accountA step-by-step guide on how to set up your 2FA on your Bitnob account and protect your asset
How to Disable Two-Factor AuthenticationThis guide will show you how to disable your 2FA
How to Reset Your Account PasswordA step by step guide on how to reset your password on Bitnob
Why Was My Bitnob Account Suspended?