Test your setup early: Use the System Requirements Check and Practice Test with the same computer, webcam, microphone, and internet you’ll use.
Use a supported setup: Desktop/laptop + latest Chrome or Firefox only.
Allow permissions: Make sure your browser allows microphone and webcam access.
Troubleshoot quickly: Refresh browser, switch browsers, restart your computer, or use a private/incognito window.
Contact support if needed: Click the chat icon on the test screen for real-time help during your test.
What should I do if my webcam or audio isn’t working?
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