Technical Issues & Troubleshooting
Troubleshooting tips for common technical problems
11 articles
Trouble Signing In or Resetting Your Password? Here’s What to Do
What Are the Recommended Browser and Device Settings?
How to Grant Access to Your Microphone and Webcam for Acuity Insights Assessments?
ID Verification for Acuity Insights Assessments
Do I Need to Allow Microphone and Webcam Access for Casper test?
Having Video Issues During Your Casper Test or Practice Test?
How Do I Select the Correct Camera on a Device with Two Webcams?
Webcam Not Working? How to Fix It
What should I do when I am not able to upload/submit my video response?
How do I report a technical issue during my test?
What should I do if I have a technical issue during my test?