Technical Issues & Troubleshooting
How to resolve common technical issues
8 articles
Trouble signing in or resetting your password? Here’s what to do
Which browsers and devices are recommended for Casper test, and how can I troubleshoot issues?
How to grant access to your microphone and webcam for Acuity Insights assessments?
How do I select the correct camera on a device with two webcams?
Why isn’t my webcam or microphone working during the Casper test or practice test?
What should I do if I can’t upload or submit my video response during my Casper test?
What to do If I run into technical issues during my Casper test?
How to start your Casper test?