How to Start Your Casper Test | Acuity Insights Help Centre

Getting ready to begin your Casper test? Here’s what to expect on test day.

Before Your Test:

A few days before your scheduled Casper test, run the System Requirements Check from your Acuity Insights account.
Do this check on the same device and internet connection you plan to use on test day.
This ensures your webcam, browser, and internet connection meet the test requirements.

Log in to your Acuity Insights account 30 minutes before your scheduled test time.
Go to the testing page. You’ll see a countdown timer.
When the timer ends, a “Start” button will appear.
Click “Start” to begin your test.

⚠️ Important:

You have 15 minutes to click the “Start” button once it appears.

If you miss this window, you’ll need to reschedule your test (if another test date is available).

Not sure where to take your test?

Read our article: Where Should I Take My Casper Test? for tips on choosing your test location.

Q: What happens if I miss the 15-minute window to start my test?

If you do not click “Start” within 15 minutes after the timer ends, you’ll need to reschedule your test, if another date is available.