Now that you've completed the basic setup, learned how to create a class schedule, and added customers to your database, let's focus on some of Akada's essential day-to-day functions.
Setting up Communications
The fastest way for any business, especially a dance studio, to fail is to be bad at communicating. Akada allows you to communicate with your parents via email or texting. If you skipped over either of the options during the setup phase, this is a good time to revisit them—the following article will walk you through setting up Texting or Email.
Introducing Akada Portal to your Parents.
Introducing Akada Portal to your Parents.
Akada Portal is your customers' login point. It allows them to manage their contact and payment information, view their schedule, view and pay their bill, and register for classes. The portal can also be a vital communication tool, enabling you to send notes to your parents.
However, we give you complete control over what access the parents can and cannot have to their account. That control comes from the Akada Portal Settings screens. The following article will walk you through setting up the portal and rolling it out to your clients.
Adding Charges to Account
Adding Charges to Account
Providing clear and concise bills is a key factor in building any long-term relationship with a customer. Akada provides multiple options for billing your parents. You can add charges to an individual account or post various charges across multiple accounts at one time, but the most common is posting your monthly tuition. This article focuses on that function and walks through the steps.
Entering Payments
Entering Payments
Those charges you just posted don't matter if they don't get paid. Like charging an account, Akada gives you multiple payment options. You can enter a payment to a single account, and parents may pay online, but the most popular option we see at our studios is setting up and running monthly recurring billing. This article walks you through that process.