FAQs
Your Top Questions About Popups — Answered
By Rojen and 6 others7 authors27 articles
- ADA at AliaA short guide about Alia's ADA compliance
- Why am I seeing the popup if I’ve already signed up?How Alia hides popups for returning visitors.
- How can I adjust the size of a logo in a popup in Alia?Learn how to easily adjust the size of your logo in an Alia popup to ensure it fits your brand’s design and looks great across all devices.
- How to set up GDPR Compliance with AliaUse Alia's built-in privacy features to handle GDPR requirements for your EU customers.
- How to pull contact info for your subscribersLearn how to export emails and phone numbers of Alia subscribers in Shopify
- BFCM Popup StrategiesHow to set up your popups for success before and during BFCM!
- What’s Changing with iOS 26 & How Alia HelpsUnderstanding iOS26 updates and where Alia can help!
- How to Set or Adjust the Time Delay for Your Alia PopupLearn how to configure the time delay for your popups in Alia, controlling exactly when they appear to your visitors.
- How to Change Button Colors in AliaLearn how to easily customize the background and text colors of buttons within your Alia popups and forms to match your brand and improve your calls to action.
- Mastering BFCM Popups: Popup Examples for Explosive GrowthDiscover how to leverage powerful popup tactics and real-world brand examples to maximize your sales and list growth this BFCM!
- Hiding The Floating Button On Select Pages Using PrismUse Prism conditions to control which pages show the floating button on your storefront.
- Alia Sub-Processors PageReview information about Alia as a sub-processor.
- How to Randomize Mini Quiz OptionsRandomize mini-quiz options to avoid biases in visitor's selection.
- Setting Up Slack Notifications on AliaWhether you want to stay updated on popup campaign activity or monitor integrations directly from Slack, this guide will walk you through the setup process step-by-step.
- How To Hide Popups When a Side Cart Or Mobile Menu Is OpenThis article shows how to temporarily hide your popups while side cart, drawer menu, or mobile navigation overlay elements are visible.
- Alia Technical and Security MeasuresAn overview of the technical and organizational security measures implemented by Alia to protect Personal Data.
- Adjusting the Floating Button Position on Specific Pages Using PrismUse Prism to show the floating button in a different position depending on the page a visitor is on.
- How to Set Up Rewards and Discounts in AliaIn this guide, you’ll learn about the different types of rewards you can offer through Alia and how to configure their settings effectively.
- How to Schedule an Alia Campaign for a Specific Date and TimeAutomatically launch and end your popups precisely when you need them, without any manual effort.
- Setting Up Popups for Specific Markets Or CountriesLearn how to precisely target your Alia popups to visitors from particular countries and markets, ensuring your campaigns are localized and relevant.
- How to Apply Discounts to Specific Products or CollectionsA comprehensive guide to applying popup discounts to specific products or collections.
- Setting Up Tap-To-ContactHow to set up Alia's unique Tap-To-Contact feature!
- How to Unarchive an Old PopupStep-by-step guide on how to unarchive an old popup you previously made.
- Difference in Visitor Count Alia vs ShopifyUnderstand why Alia and Shopify visitor counts don't always match, including differences in bot detection and returning visitor tracking.
- Email Open Tracking & France/Italy Consent ComplianceUnderstanding the new French and Italian open-tracking consent rules with your Alia popups.
- Shopify Customer Tags: How Alia Tags Customers and Quiz AnswersHow Alia sends survey and Mini Quiz answers to Shopify as customer tags, the Tag customers setting, and how to remove or limit tags.
- How to Track Click-Through Rate on Your Floating ButtonSet up Click-Through Rate so your Floating Button's performance shows up in your reports.