Request a password reset email
On the Login page, click Forgot password? below the password field to request a reset email.
Already requested a password reset email?
If you requested a password reset email but haven’t received it, take a quick look in your Spam and Promotions folders—it may have landed there.
Still can’t find it? Head to the Profile page in the app to make sure you’re using the exact email address connected to your account.
If everything looks correct and you still can’t find the password reset email, our Support Team is happy to help! Go to Help & Support on the Profile page in the app to submit a Support Ticket, or email us at support@aliveapp.co.