Answer
Use Bulk Update Group IDs in the ANVL Admin Portal to add or remove Group access for multiple users at once. Group access is controlled by Group IDs in the Admin Portal, and changes apply immediately to live user accounts.
If Group access is removed, or if the change needs to take effect right away, you should force log out the affected users so stale session context is cleared.
Supervisor alignment rules also apply. A user’s Supervisor must belong to at least one Group shared with that user. If that rule is broken, the update will fail.
Steps
Open ANVL Insights.
Select Welcome, [Your Name].
Select Admin Portal.
Open User Management → Bulk Update Division IDs in the ANVL Admin Portal.
Filter or search to locate the users.
Select the checkbox next to each user to update.
Select Bulk Update Group IDs.
Enter the Group ID(s).
👉 See Find Group (Site) IDs
Build the Group ID List.
In the Group IDs field, enter one or more Group (Site) IDs
Multiple IDs must be comma-delimited
Select:
Add → to add those IDs to the Selected Group IDs list
Remove → to remove those IDs from the Selected Group IDs list
At this point, no user access has changed yet. You are only editing the list.
Once the Selected Division IDs list is correct, choose the action:
Add Group IDs → adds all IDs in the list to the selected users
Remove Group IDs → removes all IDs in the list from the selected users
Wait for the updates to process. You will see a small window for each user pop up in the right-hand corner. Wait for the pop-ups to stop.
Verify changes were successful in the Successful Submissions table.
→ Follow the steps in Verify User Update Results & Resolve Errors
Click Refresh or refresh the browser page.
Confirm changes were successful.
Force log out affected users if Group access was removed or changes must apply immediately.
👉 See Force Log Out a User (Business Administrator)
How supervisor assignments affect Group changes
A Supervisor must belong to at least one Group that their assigned user belongs to.
If a Group update removes the last shared Group between a user and their Supervisor:
the update will fail
an error will appear in the results
A common error is:
A supervisor must be from the same group as the user
Admin Portal error message indicating a supervisor–group mismatch (A supervisor must be from the same group as the user) returned when a Supervisor no longer shares a Group with their assigned user.
Important notes
Group changes are live and apply immediately.
In the Bulk Update Group IDs screen, editing the Selected Group IDs list does not change user access until you choose Add Group IDs or Remove Group IDs.
Review both result tables before leaving the page.
If a Group removal affects supervisor alignment, fix the supervisor relationship or Group membership and then re-submit the update.
Force logout is strongly recommended when Group access is removed or when users need the new Group context immediately.