Bulk Update Group (Site) Access allows Business Administrators to add or remove Group access for multiple users at once in the Admin Portal.

Group access is controlled by Division IDs, and changes apply immediately to live user accounts. If Group access is removed or must take effect immediately, you must force log out affected users to clear their session context.

Supervisor alignment rules are strictly enforced: a Supervisor must belong to at least one Group shared with their direct report, or the update will fail.

Answer

Business Administrators can use Bulk Update Group IDs in the Admin Portal to add or remove Division IDs for multiple users simultaneously. Updates apply immediately but may partially fail if supervisor or Group alignment rules are violated.

How Supervisor Assignments Impact Site Changes

Supervisor assignments follow this rule:

A Supervisor must belong to at least one Group that their assigned user belongs to.

If a Supervisor is removed from all Groups shared with their direct reports, updates will fail.

Admin Portal error you may see:

A supervisor must be from the same group as the user

Admin Portal error message indicating a supervisor–group mismatch (A supervisor must be from the same group as the user) returned when a Supervisor no longer shares a Group with their assigned user.

Steps:

Open User Management → Bulk Update Division IDs in the ANVL Admin Portal.
Filter or search to locate the users.
Select the checkbox next to each user to update.
Select Bulk Update Group IDs.
Enter the Group ID(s).
👉 See Find Group (Site) IDs
Build the Group ID List.
1. In the Group IDs field, enter one or more Group (Site) IDs
2. Multiple IDs must be comma-delimited
3. Select:
  1. Add → to add those IDs to the Selected Group IDs list
  2. Remove → to remove those IDs from the Selected Group IDs list
At this point, no user access has changed yet. You are only editing the list.
Once the Selected Division IDs list is correct, choose the action:
- Add Group IDs → adds all IDs in the list to the selected users
- Remove Group IDs → removes all IDs in the list from the selected users
Wait for the updates to process. You will see a small window for each user pop up in the right-hand corner. Wait for the pop-ups to stop.
Verify changes were successful in the Successful Submissions table.
→ Follow the steps in Verify User Update Results & Resolve Errors
Click Refresh or refresh the browser page.
Confirm changes were successful.
Force log out affected users if Group access was removed or changes must apply immediately.
👉 See Force Log Out a User (Business Administrator)