Payments & Installments
Processing payments and refunds.
By Robert1 author18 articles
- Where can I find my payment plan?
- When will the first installment be deducted?
- How do my installment payments work?
- What is the fee for splitting the payment into more than 4 installments?
- Can I pay more than my monthly installment?
- What should I do if the automatic payment fails?
- What happens if I can't pay? - Late Fees
- Installment payments and the Total fee
- What is the cut-off date?
- Waiting for a new card? Here's how to make a bank transfer
- What should I do if I receive an SMS saying my payment didn’t go through?
- How do you handle the invoice for business purchases as a private individual?
- How is my monthly installment calculated?
- Manual Payments
- Why was my payment declined?If your payment fails - either during checkout or for a monthly installment - it is usually due to a response from your bank or a technical issue with the…
- What does it cost to change my payment plan?Both payment plan options carry a fee. This article explains how it is calculated, when it is charged, and where you can see it.
- Can I lower my monthly payment or postpone it?Life happens, and we want to make it easy for you to stay on top of your payments. If you need a bit more breathing room, you can adjust your…
- Why can't I change my payments?If the "Change my payments" button is missing, or one of the options is greyed out, one of the reasons below usually applies. Where we can calculate a date for…