If you accidentally marked the wrong attendance status for a booking — such as Attended, No-Show, or Cancelled — please contact the Avaana Support Team using the live chat feature located at the bottom-right corner of your account.
Our team can review the booking and help update the attendance status if needed.
To help us process your request more quickly, please include:
The booking date and time
The claimant’s name
The incorrect status selected
The correct status that should be applied
Once submitted, our team will review the request and assist you accordingly.