Browse our Frequently Asked Questions before reaching out to an expert.
By Team and 1 other2 authors23 articles
Chainring Questions - Alignment, fitment, Sizing, and selection!
Ebike Terms and Definitions
Battery Basics 101
How fast can I go with Bafang motors? 🚴♂️
Bafang Motor Specs
Receiving your Ebike Motor Kit and/or Battery Delivery
When Will My Order Ship? 📦 All Shipping Info
Bafang Motors Payload and Towing Capacity
Do we offer order pick up or will call?
What payment methods do we accept?💰
How do I find my Order Tracking information or Order History? 📦
Difference between Mid Drive & Hub Ebike Motors
Do you have the product in stock?
Do we ship to your location?
Difference between BBS02/ BBS02B & BBSHD/ BBS03
Difference Between 48V & 52V Batteries
How long does it take to charge the battery?
What sort of distance/range can I expect with the battery and motor? 🚵🏽
How much weight will the Bafang Mid-Drive and Front hub motor kit add to my bike?
How to Sign up for a Dealer Account
What are the Ebrake Sensors?
Battery Key Bag Accessories
What is the Gear Sensor?