Yes — you can resend automated emails such as booking confirmations, reminders, and review requests to your customers.
How to Resend a Single Auto-Email
If a customer accidentally deletes their email or did not receive it, you can resend an individual auto-email — such as a booking confirmation, reminder, or review request — without needing to resend all notifications for the booking.
To resend a specific email, please follow the step-by-step guide here:
Resend & Override to a Different Email Address
If a customer entered the wrong email address during booking and the confirmation was sent incorrectly, you can resend the notification to a different email address.
For full step-by-step instructions on overriding the email address, please see:
How to Resend All Auto-Emails for a Booking
If you’d like to resend all configured auto-emails for a specific booking:
Go to the People section and click Customers
Find and click on the customer’s name
Under Customer Activity, locate their booking
Click on the Booking ID
In the top right corner, click More
Select Resend Auto-Emails
This will resend all automated emails associated with that booking.