Worth clearing up first, because it catches people out. Operations, then Listings shows only your Besty-enabled properties. Portfolio, then Listings shows everything synced from your PMS, enabled or not.

Same name, two different denominators. If a property is missing from the Operations list, the likely reason is that it is not enabled, not that something is broken.

A search box and an All Listing Sets filter sit above a table showing each property with a ready status badge, reading Ready or Occupied, its address, its listing sets as chips, and the date and time of the last clean and last inspection.

Those last two columns are the quickest way to spot a property that has quietly fallen out of rotation.

Clicking a listing opens its own page with a back link, the name and address, a Switch listing selector so you can move between properties without going back to the list, and a left nav of Tasks, Calendar and Settings.

Tasks shows only that property's work, with its own search, filters and add control, listing each task with its department, subdepartment, status, assignee, due date and priority.

Settings holds Data, Documents, Assignments, Requirements and Accounting.

Data is the one to know. It is described as "Notes shown only on this listing", with a prompt to "Enter any information you want your team to have while they access this property".

Beneath it, Additional data explains how it composes: "Notes saved here are surfaced during task completion alongside this listing's notes, with a label showing where each one came from."

Notes stack in scopes, each shown as its own labelled block. Account-wide notes apply to every listing. Listing set notes apply to a group. Then there are notes for this property alone. All three appear together when someone completes a task, each labelled with its source, so a cleaner sees the general rule and the property-specific exception at the same time and knows which is which.

Template variables work in these notes. Pulling in wifi details or access codes as variables rather than typing them means they stay correct when the underlying value changes, instead of quietly going stale in a note nobody revisits.

This page is the operations view of a property. The guest-facing configuration for the same listing, covering the Sandbox, what Besty knows about it, messaging fields, check-in and check-out caps and upsell fees, is on the Portfolio, then Listings page.

Two views of the same property, one for your team and one for your guests.

Reach out via chat or at support@getbesty.ai.