Messaging Channels & Widgets
WhatsApp, OTA message sync, and the AI chat widget for your direct booking site.
By Sam1 author5 articles
- How to Connect WhatsApp to BestyConnecting a WhatsApp Business number to Besty, the warning to read first, why coexistence with the WhatsApp Business app is not supported, and what to do if the number is…
- Besty Phone System: Calling, IVR, Voicemail, and Caller IDBesty's built-in phone system: your number, call recording, the three incoming call modes, the greeting library and routing rules, and where each is configured.
- Can I have more than one phone number, or a number outside the US?Besty supports one phone number per account. How to use a local or international number by forwarding, and why voicemail behaves differently on a forwarded call.
- How does the Direct Booking Site Widget work?The AI chat widget for your direct booking site: what it can answer, how to get it enabled and installed, branding and contact capture, running it across multiple properties, and…
- VRBO and Booking.com Message SyncHow Besty receives messages from VRBO and Booking.com, why messages may not appear, and how to set up the proxy email connection.