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The insight charts on the Info tab are empty

Written by Ronny Christensen

Problem

The insight charts on the Info tab show no data.

Possible cause

The charts show data for the last 6 months. If the campaign is new or does not yet have any members, there is no data to display.

Solution

  1. Check that the campaign has enrolled members.

  2. Give it some time after members start enrolling — the charts update automatically.

If the problem persists, contact support and include details about:

  • The name of the campaign.

  • When the issue occurred.

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