Problem
A specific member is not shown in the Members tab.
Possible cause
The table shows only "Active" members by default. The member you are looking for may have a different status, such as Inactive. The member may also be on another page.
Solution
Check the status filter — change from "Active" to the relevant status.
Use the search field to search by name.
Check the pagination — the member may be on another page.
If the problem persists, contact support and include details about:
The name of the member you are looking for.
When the issue occurred.