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The current price is different from the base price and I don't know why

Written by Ronny Christensen

Problem

The current price shows a different amount than the base price.

Possible cause

One or more price adjustments have been applied to this price. The current price reflects the most recent adjustment in effect.

Solution

  1. Scroll down to the Adjustments section below the price card.

  2. Review the adjustments shown — they display the adjusted amount and the date the adjustment took effect.

  3. The current price is the result of the most recent active adjustment.

If the problem persists, contact support and include details about:

  • The base price and current price you see.

  • When the issue occurred.

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