You're ready to take the next step and see the benefits of your shiny new Breathe account in action, invite your team by sending them their welcome email.
What is the welcome email?
It is the most important step in allowing your people to start using Breathe.
The welcome email allows users to set up their unique password via the link that is provided and view their profile where they can begin booking leave, viewing all those company documents that have been added and taking advantage of all the other great modules available to them.
Here is what the welcome email looks like:
We always recommend bookmarking the log-in page so that people can access breathe easily at all times.
In a welcome email, you will find a URL unique to your company, which your people can use to log in with, however, you can still log in via our website should you need to.
Please note: This link can only be used ONCE. If the email is deleted the email or the password is not set straight away, a new welcome email will need to be sent
How do I send the welcome email?
You can send the welcome emails individually from the profile pages of your people;
You can also send them in bulk via the people list. See further details on this by clicking the Bulk assign feature box below.
Top tip: If the welcome email button has disappeared from the employee's profile, this means they have successfully logged into their account. You can see the date and time of their last login from their profile.
Issues logging in?
The most common reason here is that the password being entered does not match the temporary password that is provided. We recommend manually typing this password rather than a copy and paste method as occasionally spaces can be copied/added at the beginning or end causing the system to not recognise it.
Alternatively, the link provided is not being used and the incorrect email address is being entered at the login stage.
Do you have someone not receiving the welcome email?
No problem. Check out the guide below..