First case scenario: A valid booking with member's presence or absence.

1st Step: In my Activities > Click on the Activity > Add a notification.

2nd Step: Choose the booking type you want to notify.

Choose the event that triggers the notification > Next.

Configure when the notification is sent:

Choose the email that you would like to send (needs to be created prior in: Marketing > Emails > Create a Template).

Second case scenario: A cancelled booking with or without reimbursement.

1st Step: Choose the booking type you want to notify.

Choose the event that triggers the notification > Next.

2nd Step: Choose the type of notification > Confirm.

Configure when the notification is sent:

Choose the email that you would like to send (needs to be created prior in: Marketing > Emails > Create a Template).

Proceed exactly the same way for the notifications connected with establishments.

Here is how to finely adjust the notifications for your transactional emails.

1st Step: Click on Settings > Transactional emails.

You can adjust the notifications on different objects and choose to receive a copy of the email or not.

You can create your own email templates in Marketing > Emails > Create a Template, and then return to Transactional Emails to select them. Also, you can edit the standard templates using the steps described in this article: https://intercom.help/bsport-helpcenter/en/articles/6592392-how-to-edit-bsport-email-templates