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What are my privacy options?

This article outlines the key privacy features you can manage.

Written by Barry - Buenro Concierge
Updated over 9 months ago

Buenro gives you control over what information you share and who can see it. Since the platform is designed to build real-world connections, it's important to balance visibility with your comfort and safety.


1. Profile Visibility

You can control who sees:

  • Your full profile

  • Your timeline of upcoming trips

  • Your follower and friend connections (Feature Coming Soon)

To update your settings:

Go to ☰ Menu > Settings > Privacy & Security

Visibility Options:

  • Buenro Community – visible to all verified users

  • Friends Only (coming soon) – visible only to mutual followers

  • Friends of Friends (coming soon) – visible to your extended network

  • Private – visible only to you


2. Timeline Visibility

Your timeline displays:

  • Booked stays

  • Upcoming trips

  • Groups you’ve joined

For each entry, you can control if it’s:

  • Visible to others

  • Joinable by followers or friends

  • Hidden from your profile


3. Booking Participation Privacy

When you join or curate a group:

  • Your profile photo, first name, and payment status may be visible to other group members

  • If you're a Curator, your name may also be visible to the Property Manager

You cannot book anonymously, but you can control who sees your participation via Timeline visibility.


4. Who Can Invite or Message You

From your Privacy & Security Settings, you can:

  • Block specific users

  • Control who can send you invites or +1 requests

  • Limit message requests to people you follow


5. Managing Your Data

You can:

  • Download your data on request

  • Deactivate or delete your account at any time

  • Request access or deletion of your data under GDPR


6. Private Reports and Complaints

Reports of harmful behavior or misuse of the platform are kept strictly confidential.
The person you report will not be informed of your identity, unless disclosure is required by law.


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Questions about privacy or data protection? Use the Help tab or contact legal@buen.ro.

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