SOP: Managing Class Limits for Membership Types
Objective
To effectively set class limits for limited subscription memberships or punch card memberships in order to provide access to a specific number of classes based on the membership type.
Key Steps
Set Tracks: Determine the tracks that athletes will have access to.
Weekly Limit: Decide on the number of classes per week (e.g., 3 classes) and set it as unlimited to override other limits.
Monthly Limit: Set a monthly limit (e.g., 12 classes) which will cap the total classes even if tracks are set as unlimited.
Billing Cycle Limit: Determine the total number of classes over a multi-month period (e.g., 36 classes over 3 months) to allow flexibility in usage.
Punch Card: For one-time purchases, set a specific number of classes and expiration period (e.g., 333, 444) based on the type of punch card.
Cautionary Notes
Be mindful of overlapping limits (e.g., weekly vs. monthly) to avoid premature expiration of classes.
Prioritize limits based on usage frequency to prevent access issues for athletes.
Ensure clear communication with athletes regarding the limits and expiration dates of their memberships.
Tips for Efficiency
Utilize the unlimited setting for tracks to override other limits when necessary.
Regularly review and adjust class limits based on athlete feedback and usage patterns.
Provide clear instructions to athletes on how to track their class usage and remaining classes.