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Payments from your Wallet vs. Credit Card: What's the Difference?

The two ways to pay with Chexy — charging a credit card directly, or paying from your Wallet balance — and which bills belong to each.

This article covers personal (consumer) accounts only. Wallet's expanded bill coverage does not apply to Business accounts — business payments still work the way they always have.

Two ways to pay with Chexy

Chexy gives you two different ways to cover a bill, and which one you use depends on what you're paying:

  1. Charge a credit card directly — the original Chexy model. You pick a bill, pick a credit card, and Chexy charges that card to pay your bill. There is a processing fee associated with this.

  2. Pay from your Chexy Wallet balance — The only way to pay certain bill types. You load money into your Wallet first, then that balance is used to pay the bill via Pre-Authorized Debit (PAD), Bill Pay, or e-Transfer. There are no processing fees for payments using your wallet.

Both ways exist side by side — using Wallet for some bills doesn't change how you pay everything else by credit card.


What you can pay by credit card

This is the original, broader list — these bills can be charged directly to a credit card on file, no Wallet required:

  • Rent

  • Utilities

  • Insurance

  • Childcare & Education

  • Income, Property & Business Taxes

  • Household Expenses

  • Telecommunications

  • Transportation (car leases)

  • Gym & Wellness Memberships

Card network eligibility (Visa, Mastercard, Amex) varies by category — see "What types of bills can I pay with Chexy?" for the full breakdown. This list is unchanged by the Wallet launch.


What you can only pay from your Wallet

These bill types are new — they were not payable through Chexy at all before Wallet, and they're not chargeable to a credit card. They can only be paid from money sitting in your Wallet balance:

  • Credit card bills (paying off a Visa, Mastercard and American Express)

  • Car loan & financing payments

  • Buy Now Pay Later providers, like Affirm

  • Other personal loans

  • Brokerage & investment account payments

You can't fund one of these payments by charging a credit card — the money has to come from your Wallet balance. Load your Wallet first via Visa Direct (debit) or your linked bank account, then pay from that balance using whichever delivery method fits the recipient — PAD, Bill Pay, or e-Transfer.


Side-by-side comparison

Credit card payment

Wallet payment

Funding source

A credit card on file

Your Wallet balance (loaded via Visa Direct or linked bank account)

Processing fees

Free processing

There’s no processing fee

Example bills

Rent, utilities, insurance, taxes, childcare, household expenses, telecom, car lease, gym

Any payments: Credit card bills, car loans, Affirm/BNPL, other loans, brokerage/investment accounts

Accepted payment types

e-Transfer, Bill Pay or PAD

e-Transfer, Bill Pay or PAD

Account type

Personal and Business

Personal only — not available on Business accounts yet

Funding source

A credit card on file

Your Wallet balance (loaded via Visa Direct or linked bank account)

Processing fees

Free processing

There’s no processing fee

Full breakdown, by category

Category

Payment method

Cards accepted

What's accepted

What's NOT accepted

Rent

Credit card or Wallet

Visa / Mastercard / Amex

Valid rent paid to your landlord, individual or corporation; lease copy required

Short-term accommodation (cottage, hotel, short-stay); paying anyone for something that isn't rent

Utilities

Credit card or Wallet

Visa / Mastercard / Amex (Amex: eligible businesses via search bar only)

Utility provider or municipality for electricity, water, gas, waste

Phone, internet, streaming (e.g. Netflix); contractor HVAC repair

Insurance

Credit card or Wallet

Visa / Mastercard / Amex (Amex: eligible businesses via search bar only)

Insurance company for P&C, life, home, auto, pet

Professional membership/licensing fees (e.g. CPA)

Childcare & Education

Credit card or Wallet

Visa / Mastercard / Amex (Amex: eligible businesses only, not individuals)

Daycare, recognized school, or university (invoice required); individuals via Visa/Mastercard

Pet care; paying an individual for an unrelated purpose

Income, Property & Business Taxes

Credit card or Wallet

Visa / Mastercard / Amex (Amex: eligible recipients via search bar only)

CRA, Revenu Québec, or municipality

Accountant's fees to prepare/file taxes

Household Expenses

Credit card or Wallet

Visa / Mastercard only

House cleaner or landscaper

Expenses unrelated to home upkeep/improvement

Telecommunications

Credit card or Wallet

Visa / Mastercard only

Phone or internet provider

Anything unrelated, or not a phone/internet service

Transportation (lease)

Credit card or Wallet

Visa / Mastercard only

Car lease payments

Car loan/financing — see Wallet row below instead

Gym & Wellness Memberships

Credit card or Wallet

Visa / Mastercard only

Gym, fitness studio, wellness membership

Anything that isn't a gym/wellness membership

Credit Card Bills

Wallet only

N/A — not a card-network payment

Paying off a Visa, Mastercard or American Express credit card balance

Using your credit card

Car Loan & Financing

Wallet only

N/A — not a card-network payment

Car loan/financing payments

Using your credit card

Buy Now Pay Later (e.g. Affirm)

Wallet only

N/A — not a card-network payment

BNPL provider repayments

Using your credit card

Other Personal Loans

Wallet only

N/A — not a card-network payment

Personal loan repayments

Using your credit card

Brokerage & Investment Accounts

Wallet only

N/A — not a card-network payment

Brokerage/investment account payments

Using your credit card

Why use Wallet instead of a credit card?

  • It's the only way to pay these bill types at all. Chexy doesn't let you charge a credit card to pay off another credit card, a car loan, or a brokerage account — so Wallet is the only path for these.

  • Earn interest. Any money sitting in your Wallet earns interest in the meantime.

  • Built-in protections. Wallet comes with NSF protection and withdrawal control, so you're not caught off guard by a payment you didn't expect.

This doesn't change anything about your existing credit-card-paid bills. Rent, utilities, and everything else you already pay by credit card keeps working exactly the same way — Wallet is additive, not a replacement.

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