Your Entire Team’s Operations at Your Fingertips
The Chronotek Pro mobile app transforms your phone into a powerful all-in-one supervision tool, empowering you to manage daily operations, address issues in real-time, and stay effortlessly connected with your team. With its robust communication tools and advanced notification system, you’ll have complete visibility over employee activity, time card updates, supply levels, and team messages—all from the palm of your hand. Stay informed, take action instantly, and keep everything running smoothly, no matter where you are.
Understanding Your Role
Your role as a supervisor can take one of two forms:
Team Manager: Actively manage operations and receive notifications about team activities.
Team Observer: Monitor the same information with fewer notifications, ideal for a more hands-off approach.
Setting Up Notifications
Your Chronotek Pro app features a robust notification system designed to keep you informed without overwhelming you. The bell icon on your home screen provides quick access to your activity feed, where you can find all the notifications related to your team's activities.
Types of Events You'll Monitor
As a supervisor, you’ll receive alerts for various important events, including:
Late arrivals or missed clock-ins
Employees leaving a job site while still clocked in
Potential buddy punching attempts
Supply management notifications when inventory levels reach warning or critical thresholds
New hires joining your team, whether added in the field through the app or via the admin site
Setting Up Your Notification Preferences
To customize your notification settings, follow these steps:
Tap More in the app
Select Manage Notifications
Enable SMS consent if you'd like to receive SMS alerts for high-priority items
Customize notifications for:
Time Cards
Employee Events
Supply Updates
For each category, set your preferred notification level:
Low: Events appear only in your activity log
Medium: Events show in your activity log and trigger push notifications
High: Events show in your activity log, trigger push notifications, and send SMS texts
Note: Your settings must comply with company-defined minimum thresholds. You can always update these preferences as your needs change.
Team Manager vs. Observer Notifications
Your role determines the notifications you receive.
As a Team Manager, you’ll get detailed notifications about the teams you manage. For example, you’ll receive alerts when new employees are hired via the Supervisor App or the Admin site.
Team Observers can view the same information but typically receive fewer notifications, allowing them to monitor activities without constant updates.
Managing Notifications for Different Teams
You can set specific notification preferences for each team you manage. This granular control allows you to prioritize alerts based on the unique needs of each team. For example, you might want immediate notifications about late arrivals for one team, while handling those alerts differently for another.
Using Notifications Effectively
Well-configured notifications are your key to staying ahead of potential issues. Let the app alert you to critical events so you can focus on managing your team without constantly checking for updates. Thoughtfully set up notifications to catch problems early—before they impact payroll or customer satisfaction.
Use the activity feed for non-urgent updates, and configure critical alerts to align with your priorities. This upfront effort ensures smooth daily operations. As your team’s needs change, adjusting your settings keeps your notifications efficient and effective.
Your Daily Command Center: Team Jobs
Upon opening the app, you'll find two main sections: Team Jobs and My Work. The My Work section is dedicated to your personal schedules and time cards. Team Jobs is your supervisory hub for managing daily operations and keeping track of your team’s activities in real time. This screen organizes your team's work into clear, easy-to-navigate sections, giving you the information you need to make quick decisions and stay in control.
Key Features of Team Jobs:
Job Overview:
The Team Jobs screen displays all ongoing and upcoming jobs and essential details like customer names, job locations, and work types. This high-level view lets you quickly assess your team’s daily assignments.Employee Start Times:
You can see which team members have clocked in, ordered by their start times, and track how long they've been on the clock. The green pill indicator next to each name gives you a quick visual cue of their work status, so you can easily monitor time management.Real-Time Updates:
If your company doesn’t use schedules, the Team Jobs section will dynamically update as your employees clock in. This feature ensures that you can stay informed about who’s on-site and ready to work even without scheduled shifts.Job Details:
Tap the right arrow next to any job to access more detailed information, including:Alarm codes
Supplies
Time card history
Future schedules
Location-specific tools like TimeTiles™ for accurate clock-ins
Job board
Activity Feed:
Any updates or changes related to a job will be reflected in the activity feed (bell at top right), keeping you informed about any shifts or adjustments in real time. This centralized feed ensures you're never out of the loop on what’s happening with your team.
With the Team Jobs section, you're always in control. Whether you're on-site or in the field, you have a comprehensive overview of your team’s tasks, making it easy to track progress, resolve issues, and ensure that everything runs smoothly throughout the day.
Managing Time Cards and Clock Outs
Time cards are at the heart of your team’s operations, and the app gives you all the tools you need to manage them seamlessly from the field.
Handling Time Card Issues in Real-Time
Whether it’s an employee forgetting to clock out or discrepancies in time entries, the Supervisor Mobile App empowers you to manage these issues quickly and efficiently.
Here’s how supervisors can manage time card issues from the field:
Use the Issue Filters: Start by clicking the color-coded Issue Filters on the Team Jobs home page to view all flagged time cards needing attention.
Select the Affected Time Card: Choose the time card in question to see a clear display of the issue.
Add Notes and Take Action:
Add a detailed Note explaining what happened.
Mark the issue with a thumbs up (excused) or thumbs down (unexcused) based on the situation.
Submit Your Decision: Once complete, simply submit your input.
This process immediately informs administrators of your decisions, with all notes and issue statuses visible in real time. Admins can add their own notes or override the excused/unexcused status as needed, ensuring transparency and collaboration without delays.
Clock Out Your Team Members
Sometimes, employees may face technical issues—like dead phone batteries or app glitches—that prevent them from clocking out. With the Supervisor Clock Out feature, you can step in and clock them out directly from the app. Each action is logged transparently, appearing in the employee's timeline, the shift box, the activity log, and the dashboard notification feed.
By managing these time card issues proactively and documenting them thoroughly, supervisors can help eliminate payroll disruptions and save valuable time for everyone involved - not to mention a headache for payroll admins!
TimeTiles™: Ensuring Accurate On-Site Clock-Ins
TimeTiles™ are a game-changer for managing employee clock-ins and clock-outs at job sites. These durable, scannable tiles ensure that employees are physically present at the correct location when clocking in and out, reducing the risk of time theft. Here's how supervisors can set up and test TimeTiles™ using the mobile app:
How Supervisors Set Up TimeTiles™ for Job Sites
Setting up TimeTiles™ for your job site locations is easy with the supervisor app.
Access the Jobs Section: Open the app and go to Jobs.
Navigate to TimeTiles™: Select the job you want to manage and tap TimeTiles™.
Activate TimeTiles™: Toggle the Scan Required option to green. If left off, employees can clock in without using TimeTiles™.
Add a New Tile:
Tap Add a Tile.
Place the middle back of your phone (for Android) or the top back (for iPhone) on the TimeTile™ and swipe down.
Add a description for the placement, such as "Main entrance hallway" or "3rd-floor storage room."
Save the details so employees can view instructions in the app before clocking in.
Place the Tile: Securely place the TimeTile™ in its designated location at the job site.
Note: Employees must be part of the team associated with the job to clock in using TimeTiles™.
Testing TimeTiles™ Status from the App
Supervisors can easily test TimeTiles™ to confirm activation and settings:
Open the TimeTiles™ Testing Feature: In the app, navigate to More > TimeTiles™ (Scan to Test TimeTiles).
Scan the Tile:
For Android devices, scan from the middle back of the phone.
For iPhones, scan from the top back.
Press the phone against the tile and swipe down.
What the TimeTiles™ Test Reveals:
Confirmation that the TimeTile™ is activated.
The customer and job location details.
Whether the Scan Required option is enabled.
The placement location described during setup.
TimeTiles™ simplify clock-ins, ensuring employees are ready to work as soon as they clock in, and help supervisors maintain control over accurate time tracking at job sites.
Communication Tools to Stay Connected
The app keeps you in touch with your team through the Messages menu, offering features like:
Team and Job Boards: Share general or location-specific updates.
Private Messaging: Communicate one-on-one with team members or management.
Company-wide Messaging: Communicate with the entire company at once.
Language Translation: Automatically converts messages into the recipient's preferred language.
On-the-Go Hiring
Supervisors often need to hire employees on the spot to keep up with fast-paced field demands. The Chronotek Pro mobile app simplifies this process with the “Hire an Employee” feature. Here’s how supervisors can hire directly from the field:
Quickly Add New Employees:
Open the app and select Teams at the bottom.
Tap “Hire Employee” at the top right.
Complete the required fields to add the new employee.
Send Employee Invitations:
Once the new hire is added, the supervisor or admin can invite the employee to access the app. Here’s how:Open Teams and select All Members.
Choose the new hire’s profile and click the “Invite” icon.
Your phone’s native text app will open, allowing you to send the invitation via SMS.
Manage Notifications for New Hires:
Supervisors can stay informed about hiring activity through in-app notifications, activity feed updates, or SMS alerts. To set this up:Go to More > Manage Notifications > Employees > New Hire.
Adjust notification settings as needed.
Supervisor Hiring Rules
Supervisors can only add employees to the teams they manage.
Supervisors are limited to assigning the role of Employee and cannot add other supervisors or administrators.
With these tools, supervisors can quickly and efficiently onboard team members, ensuring the hiring process doesn’t disrupt operations.
Supply Management for Supervisors
Streamlined Requests and Real-Time Updates
Supervisors can manage supply needs directly from the field using the mobile app. They can:
View location-specific inventory levels to ensure timely restocking.
Request supplies when inventory dips below the set warning levels, minimizing emergencies.
Setting and Managing Thresholds
Supervisors can define location-specific thresholds to reflect the actual needs of their team. This ensures:
Enough supplies are available to meet demands.
Efficient resource use, with alerts preventing both shortages and overstocking.
Delivery Coordination
Supervisors are empowered to manage deliveries seamlessly:
Assign supplies from warehouses or other locations directly to the needed sites.
Update delivery methods or reroute supplies to address real-time changes.
Activity Logs for Accountability
Every supply action—such as deliveries, adjustments, and requests—is logged in the system. Supervisors can:
Monitor team activity to ensure processes are followed.
Troubleshoot discrepancies by reviewing timestamps and team assignments.
A New Era of Workplace Management
Technology is fundamentally changing workforce management, and the Chronotek Pro supervisor app puts cutting-edge tools directly in your hands. By transforming your mobile device into a comprehensive supervision center, the app empowers you to lead more effectively, solve problems faster, and keep your teams on track—no matter where you are.