Two Reasons You Can't Edit a Time Card
Most likely, one of two situations is preventing the 'save' button from showing when you try to edit a time card:
The pay period has ended, and time cards are locked or closed
An 'unknown' job needs to be fixed
You Can't Edit Locked or Closed Pay Periods
Time cards in Closed Pay periods can't be edited. Don't close a pay period until you have submitted hours for payroll.
You can lock a pay period while you are working on your payroll export. This prevents other Admins from making changes. But you can unlock it if you need to make edits.
How to Fix Unknown Jobs
Occasionally, an employee needs to clock in but doesn't see their job on the app. You still want them to clock in to start their time card. In this case, they can clock into an "Unknown" job. We still get a GPS track so you can see where they are when clocking in.
But you must edit the time card to the correct job before closing payroll.
Read this Article about fixing Unknown Jobs on Time Cards.
More Reading Opportunities
Want to know more about closing a payroll period? Click here. 👍
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