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Advice and answers from the Team Kravings Team
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logging in
Help
logging
in
What to do if you are have problems
logging
in
or need to reset your password… Please try tapping 'Log off'
in
the top right corner and then attempt to log
in
again as normal… using the same email address you registered with, as we’ve found that some users accidentally try
logging
How to change the date of my Direct Debit
in
the app
Step by step video and instructions on how to change your Direct Debit date
in
the app… Step 3: Review
Interest
Calculation… Open the Kravings App and log
in
to your account
I don't recognise something on my credit file
There are three main Credit Reference Agencies
in
the UK… Monday to Friday, 8 am to 6 pm) Online Dispute an Item: You can start an online dispute by
logging
… To initiate a dispute, log
in
to your Experian account and navigate to the dispute section
How to change the account details for my Direct Debit
in
the app
How to let us know
in
the app that you have changed bank account for your Direct Debit… You can make changes
in
the app once this payment has been collected… Open the Kravings App and log
in
to your account
Kravings Repayment Process Explained
Sometimes, your scheduled payment date might fall on a day that doesn’t exist
in
the calendar… February 28th or 29th
in
a leap year)… You can view your balance anytime by
logging
into your Kravings account
What is a Notice of Sum
in
Arrears (NOSIA)?
in
other words, when it's
in
arrears… Here’s what you’ll typically see
in
a NOSIA: Amount
in
Arrears: This is the total amount overdue… A Notice of Sum
in
Arrears (NOSIA) is a letter we send you when your account has fallen behind on payments
What is a Subsequent Notice of Sums
in
Arrears (SNOSIA)?
A Subsequent Notice of Sums
in
Arrears (SNOSIA) is a follow-up notice that we send to keep you informed… After the initial Notice of Sums
in
Arrears (NOSIA), which you received when you first missed two consecutive… payments, a SNOSIA is sent every six months as long as your account remains
in
arrears
How can I repay my loan early?
How to repay your loan
in
full before the term ends… If you’re outside of the 14-day cooling-off period, you can still repay your loan early,
in
full, at… Requesting a settlement figure You can request a settlement figure directly
in
the app
How to Record Your Screen on an Android Device
Most Android devices have a built-
in
screen recorder. Follow the steps below:… Method 1: Using the Built-
In
Screen Recorder… Tap the Stop button
in
the notification panel
I think someone has applied for a loan
in
my name, what should I do?
4.
Inform
Your Bank… 6. Secure Personal
Information
… If you think you've been a victim of impersonation fraud and accounts have been opened
in
your name,
