CleanCloud supports three types of locker operations:
Regular Lockers: Customers use the CleanCloud app to place orders. Staff manually share locker details and codes once an order is ready.
Smart Lockers: Automated locker workflows through an integrated partner. Orders sync automatically, and customers manage their items through the locker screen.
Drop Location: A locker-free option where customers leave their order at a designated spot without needing a locker number.
Go to More > Settings > Store Settings > Workflow > Lockers to configure lockers for in-store or remote pickup and delivery.
Configuration
Use Lockers: Toggle on to enable lockers, either in-store or at a remote location.
Minimum Order Amount ($): Enter the lowest order amount eligible for locker delivery.
Delivery Fee ($): Enter the delivery fee for locker orders.
Delivery Fee Threshold ($): Enter the order amount above which the delivery fee no longer applies.
When to Prompt Team for Locker & Code: Select Order Cleaned, Order Completed, or both.
Locker Locations
View, add, and manage your locker locations here. Select Add Location to set:
Name: A label for the location.
Locker Type: Choose Regular, Smart Locker, or Drop Location.
Number of Lockers: The total number of lockers at this location.
Min Locker Number and Max Locker Number: The range of locker numbers available.
Address: The location's address.
Latitude and Longitude: Helps drivers find the location precisely, especially useful for hard-to-reach spots.
Route # Override: Optional. Assign this location to a specific route if needed.
Active: Toggle on to make this location available.
Has Custom Delivery Fee: Toggle on to set a delivery fee for this location that's different from your default.
Instructions to Customer: Add any details customers should know before using this location.
Tip: For Drop Locations, set Number of Lockers, Min Locker Number, and Max Locker Number all to 1. Customers will still need to enter 1 when placing their order.