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How to add a make up class or session for a member

If your member has missed a class or session that they are booked in to, an extra make up class can easily be added to their membership.

Updated over 2 weeks ago

There are two ways in which you can add make up classes.

  1. Via your Member's Profile

  2. Via your Membership Plan Settings

To add a make up class via your Member's profile:

  1. Go to the Member's Profile

  2. Beside their Membership, click on the + symbol.

3. Enter a reason for adding the make up class and a date that this class will expire. Then click on Add.

4. Once the make up class has been added, you will see it appear in orange beside the membership.

To add a make up class via your Membership plan settings:

  1. Go to Settings > Membership Plans and click into the membership plan that you'd like to configure this for

  2. Scroll down to the Class Access section (Please note that the make up class setting is only available for membership plans that limit classes to be used every x weeks)

  3. Check box for Automatically generate make up classes when classes are missed?

  4. You'll then have the option to add one make up class for each class missed or a fixed number of make up classes if the membership has x or more unbooked events or unbooked/unattended bookings. You can also set a limit to the number of make up classes to be automatically generated for the membership

  5. You can also set up an expiry for the make up classes if required

If you have any further questions or queries, please don't hesitate to contact us at support@clubworx.com

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