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Clubworx Mobile App: Proximity Check-in

The Clubworx Mobile App allows your members to check into classes totally contactlessly! Here's how to set it up.

Updated over a week ago

Proximity check in is a feature that allows you to attach an address to your class locations so that when a member is within a certain range of that address and is booked into one of your classes, they will have the option to 'check in' on their booking.

Proximity check in can be used at the same time as Class Kiosk and Roll Call check ins. Giving your members lots of ways to mark their attendance.
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To enable proximity check in, navigate to Settings>>>Mobile App and select Proximity Check-in.

You will be able to manage your locations and addresses by clicking either of these buttons:

Each location can have one proximity check in location, which means if the member has location on, has allowed the app to use location, and is within proximity of your location, they can check in. To create a new proximity check-in location, click on Proximity Check-in Addresses>>>+New.
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Then enter your gym or location address, you can choose a nickname for this, then Confirm address:

You will now be able to use this as a proximity check in location:


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Back at Proximity Check-in you will be able to set this beside the locations that you can set for your events - Please note: Only one street address can be added per location:

Then, of course you can update all of your events to allow proximity check in by heading to Proximity Check-in and Event Defaults where you can switch this on, off, and choose your default settings for new events:

When adding an event to your calendar, you will now be able to choose if proximity check in is enabled for new and existing events on an individual level too. This will correspond with the location that you have set for them:

If you have any further questions or queries about how to set up proximity check in, please contact support@clubworx.com.

Not yet using the app and want to get started? Please contact connect with us here.

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