The Reminders feature in CoachRx lets you schedule personalized push notifications to your clients. Whether you want to send a motivational message, a check-in prompt, or a note tied to something personal a client shared in a consultation, Reminders help you stay connected at scale without relying on your own memory.
How Reminders Work
When you create a reminder, CoachRx sends a push notification to the client's mobile app at the date and time you specify. The client sees the notification on their phone just like any other app notification. Tapping it opens the CoachRx app.
Reminders are one-way - the client receives the notification but does not need to respond to it. Think of them as a scheduled nudge from you to your client.
Setting Up a Reminder
Go to the client's profile in your CoachRx dashboard
Navigate to the Reminders section
Click Add Reminder
Enter a title for the reminder (this is what the client sees as the notification headline)
Enter the message content (the body of the notification)
Select the date and time you want the notification to be sent
Save the reminder
The reminder will be stored on the client's profile and will fire at the scheduled time.
Use Cases for Reminders
Reminders are flexible and can be used in a variety of coaching scenarios:
Personal milestones: A client mentioned they are starting a new job next Monday. Schedule a "Good luck at the new job!" reminder for that morning.
Check-in prompts: Schedule a reminder a few days after a client's first week to ask how they are feeling about the program.
Motivational nudges: Send an encouraging message on a day you know will be a tough training session.
Accountability: Remind a client about a lifestyle goal they committed to during their consultation (e.g., "How is the sleep routine going?").
Re-assessment prep: Remind a client a few days before their scheduled re-assessment to come prepared.
What the Client Sees
From the client's perspective, reminders appear as push notifications on their phone from the CoachRx app. The notification displays the title and message you entered. This makes reminders feel personal and timely, as if you sent the message in the moment.
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Note: Clients must have push notifications enabled for the CoachRx app on their phone to receive reminders. If a client reports not receiving a reminder, ask them to check their phone's notification settings.
Managing Existing Reminders
You can view all scheduled reminders for a client on their profile under the Reminders section. From there, you can edit or delete upcoming reminders before they are sent. Once a reminder has been delivered, it remains in the history for your reference.
Tips for Effective Reminders
Keep messages short and personal - clients respond better to a genuine note than a generic one
Schedule reminders right after consultations while the details are fresh
Use reminders to reinforce lifestyle and behavior goals, not just training
Time notifications thoughtfully - a morning message on a big day feels intentional
If you have questions about the Reminders feature, contact coachrxsupport@opexfit.com.