INTRODUCTION
Feature Summary: System users set court restrictions (e.g. time, court count, type of court, etc.) at the membership type level.
Use Cases: Use these settings to manage player/member access to court bookings and implement club policies. These settings have a direct impact on player/member access to the club facilities, so care should be taken to configure the settings properly.
The BOOKING SETTINGS section has several pages. This article describes the Restrictions page.
Click a link to learn about the other pages:
SETUP PREREQUISITES
System users need a clear understanding of the club's booking rules and regulations.
SETUP REQUIREMENTS
The first step is to open the Restrictions page.
Click SETTINGS on the side menu.
Scroll down the page to BOOKING SETTINGS and click Restrictions.
Scroll down the page and use the checkboxes to enable and disable permissions by membership type. (see below)
Click Save Changes.
CourtReserve automatically copies the values added to the fields on these pages to the matching fields on the Memberships > Membership type> Reservation Rules pages. Conversely, any updates on the Reservation Rules pages appear on the Booking Settings > Restrictions pages.
Configuring the settings
CourtReserve displays an error message on the member portal and stops a booking when a reservation exceeds the allotted limit (e.g. time, court count, reservation count).
By Time
MINUTES a Member is Allowed to Reserve per Day - Limit the number of daily court minutes a membership type can book.
MINUTES a Member is Allowed to Reserve per Week - Limit the number of weekly court minutes a membership type can book.
MINUTES a Family is Allowed to Reserve per Day - Limit the combined daily court minutes total a family type can book.
MINUTES a Family is Allowed to Reserve per Week - Limit the combined total weekly court minutes a family type can book.
Restrict All Reservations to Same Time - If enabled, players with this membership type must book the same block of court time on the scheduler. Enable this setting for groups/leagues so they can successfully block courts for their league's playing time(s). To work, the member books their first court. All future court bookings must be at the same time. otherwise, CourtReserve displays an error message
By Court Count
Number of COURTS a Member is Allowed to Reserve per Day - Limit the number of courts a membership type can book per day.
Number of COURTS a Member is Allowed to Reserve per Week - Limit the number of courts a membership type can book per week.
Optional Click the arrow to expand the hidden folder and configure settings for different court types (e.g. hard and indoor).
Number of COURTS a Family is Allowed to Reserve per Day - Limit the combined number of courts a family can book per day.
Number of COURTS a Family is Allowed to Reserve per Week - Limit the combined number of courts a family can book per week.
By Reservation Count
Number of RESERVATIONS a Member is Allowed to Reserve per Day - Limit the number of reservations a membership type can make per day.
Number of RESERVATIONS a Member is Allowed to Reserve per Week - Limit the number of reservations a membership type can make per week.
Number of RESERVATIONS a Family is Allowed to Reserve per Day - Limit the combined number of reservations that a family membership can book per day.
Number of RESERVATIONS a Family is Allowed to Reserve per Week - Limit the combined number of reservations that a family membership can book per week.
By Prime Time Reservation Count
CourtReserve displays these Prime Time fields only if one or more prime time blocks have been enabled on the Booking Settings > Prime Times page.
Number of Prime Time RESERVATIONS a Member is Allowed to Reserve per Day - Limit the number of prime time reservations a membership type can make per day.
Number of Prime Time RESERVATIONS a Member is Allowed to Reserve per Week - Limit the number of prime time reservations a membership type can make per week.
Number of Prime Time RESERVATIONS a Family is Allowed to Reserve per Day - Limit the combined number of prime time reservations that a family membership can book per day.
Number of Prime Time RESERVATIONS a Family is Allowed to Reserve per Week - Limit the combined number of prime time reservations that a family membership can book per week.
Outstanding Reservations
Outstanding reservation includes any future booking that is recorded on the calendar. Concurrent reservation means two back-to-back bookings (e.g. 3 pm to 4 pm and then 4 pm to 5 pm).
Number of Total Outstanding Reservations Allowed per Member - Limit the total number of active reservations a member can have in any time period.
Number of Total Outstanding Reservations Allowed per Family - Limit the combined total number of active reservations that a family can have in any time period.
Concurrent Reservations
Number of Total Outstanding Reservations Allowed per Member - Limit the total number of active back-to-back reservations per member in any time period.
Number of Total Outstanding Reservations Allowed per Family - Limit the combined total number of active back-to-back reservations a family membership can have in any time period.
Reservations
Time Between Reservations per Member - Use this feature to force members to space out their reservations. If a system user enters 24 hours, a member can book a court for Monday at 5 pm and then Tuesday at 5 pm. However, the member cannot book a court for Wednesday at 9 am because the time span between the Tuesday and Wednesday booking is less than 24 hours.
Time Between Reservations per Family - Same feature as above, except this one applies to all members with the same Family membership.
Bypass Restrictions if Time is X Hours Out - Use this feature to help utilize facilities with last-minute bookings for available space. Decide when to temporarily suspend booking restrictions X minutes before an open slot on the scheduler.
Prevent a "sandwich" time of x minutes - Use this feature to eliminate gaps between booked time slots. Enter the largest time gap permitted between bookings. CourtReserve displays an error message if a booking creates a gap that is at least this much time.
Exclude Sandwich Times from Bypass Restrictions - Check the box to allow sandwich gaps during the Bypass restrictions period. (see above)
VIDEO TRAINING & RELATED WEBINARS
Watch a video and learn about settings for bookings.