INTRODUCTION
Feature Summary: Create unique rules for a membership type.
Use Cases: System users can customize rules to create tiers of membership types that meet the needs and interests of the club's members and players.
PREREQUISITES
Reservation rules are one part of creating a membership type. Click here to learn how to create a membership type.
SETUP REQUIREMENTS
The first step is to open the Reservation Rules tab. Follow these steps to edit an existing membership type or create a new one.
Log in to the admin dashboard.
Go to the side menu and click MEMBERSHIPS. A new page displays.
To edit rules for an existing membership type:
Click the Individual or Family tab.
Select a membership type.
Click the pencil icon.
Click the Reservation Rules tab.
To create rules for a new membership type:
Click the Individual or Family tab.
Click the green create button.
Click the Reservation Rules tab.
Filling in the form
Permissions
Allow Members to Book Courts Online - Check this box to let members book a court on the member portal. The default setting is not checked. If enabled, the page displays the Consolidated Scheduler option. (see below)
Allow a member to select a court from Consolidated Scheduler - If enabled, the member can choose a court on a drop-down menu.
Hide Court Scheduler - If this box is checked, CourtReserve removes the court scheduler link from the member portal menu for members/players with this membership type.
The Hide Court Scheduler checkbox does not display on the page if the system user enables the Allow Members to Book Courts Online feature.
A Member Reservation through the Portal must be Approved - If this box is checked, a system user must approve the booking. CourtReserve displays a Pending Approval note on the reservation page until approved.
If a member reservation requires approval, a system user must go to the TO DO page and approve or decline the request. Click here to learn more.
Ball machines
Allow Members To Book Ball Machines - If this box is checked and the optional box below (see above) is not checked, users on the member portal can make a reservation on a dedicated ball machine booking page. The page displays a Ball Machine option on the navigation menu and a separate reservation page. If not checked, users cannot book a ball machine.
Restrict Ball Machine Bookings Just From Courts Scheduler - If this box is checked, the user selects a court time on the scheduler and then chooses Ball Machine on the Reservation Type drop-down menu. There is no dedicated Ball Machine or Resource scheduler.
Other players
Allow Member To Pick Other Members To Play With - Check this box to display a field on the member portal reservation form. Users can select a member or registered guest on the list. If the box is not checked, the member can book a court time but cannot choose a player.
Allowed Number of Guest(s) - Optionally, enter the number of allowed guests that this membership type can bring and set the period (e.g. per day, week, etc.).
Time and availability
Time in Advance a Court can be Booked - Set the booking period in advance of a court time. Enter the number of days and, optionally, hours.
At what time last reservation day should be opened? - This optional field sets a time of day when the last day in advance to book becomes available on the member portal. Use the clock icon to set a time.
Availability
Exclude Past Reservations from Reservation Restrictions - Check this box to apply reservation restrictions to future bookings only, and to not include past reservations as part of the daily/weekly restrictions under a membership.
Days in Advance to Show Courts Availability - Decide when the court scheduler displays on the member portal. Set the number of days before a court time.
Booking Buffer Hours - Stop last-minute court bookings. Set the number of minutes ahead of a court time to close down bookings.
Restrictions
System users add specific rules in the Restrictions table. These membership-type rules override any applicable configurations on the SETTINGS > BOOKING SETTINGS > General page.
Click a link to open a new page and read about each Restrictions tab.
VIDEO TRAINING & RELATED WEBINARS
Watch a video and learn about settings for bookings.