INTRODUCTION
Feature Summary: System users can define prime time intervals—specific days and time ranges that represent the club’s busiest periods. For example, you might set Saturday from 9:00 AM to 12:00 PM as a prime time slot.
Use Cases: Prime time slots help club managers manage facilities and equipment access during high-demand hours. The settings on the Prime Times page work in conjunction with the Restrictions page.
For instance, a system user might define a prime time slot (e.g., Saturdays from 9:00 AM to 12:00 PM) and then use the Restrictions page to prevent certain membership types (such as Basic Members) from booking courts during those hours.
Note: Prime time settings are designed to identify busy periods and manage access—they are not connected to pricing or custom cost settings. Because prime time intervals directly affect member access, it’s important to configure these settings carefully to maintain fair and efficient scheduling.
The Booking Settings section is made up of several pages. This article explains the Prime Times page.
Want to learn about the others? Click a link below:
PREREQUISITES
System users need a clear understanding of the club's booking rules and regulations.
SETUP REQUIREMENTS
Click SETTINGS on the side menu.
Scroll down the page to BOOKING SETTINGS and click Prime Times.
Create one or more prime time slots (see below).
Note: There is no Save button on this page. CourtReserve auto-saves any changes.
Configure the Settings
To create a prime time slot, select a day and then click the plus (+) icon. Optionally, click the plus icon next to DAY to create the same slot for every day of the week.
Enter a start and end time for the prime time slot and then click Save.
CourtReserve adds the interval. Click Edit to update or Delete to remove a prime time interval.
Edit a Prime Time Interval
System users can update the start/end time of an interval and how often it applies.
Locate a day to change and click the Edit button. The folder expands.
Change the From and To times, as required.
By default, the Apply to All checkbox is selected. To limit this prime time interval, uncheck the box, select one date on the calendar, and then click Save. It is not possible to select multiple dates. CourtReserve adds the interval to the page with an i note.
Select Courts
The final step is to apply the prime time interval(s) to one or more courts. Use the checkboxes to select a court or optionally check the Select All box.
ADMIN PERSPECTIVE
In this example, a prime time interval on all Saturdays from 9am-12pm is applied to four pickleball courts.
On the Restrictions page under By Prime Time Reservation Count, the admin set the limits so that Basic Members have no prime time reservations per day, while Tier 1 Members are allowed one per day.
USER PERSPECTIVE
In this example, if a Basic Member tries to book a court during Saturday’s prime time (9:00 AM–12:00 PM), the system displays this message, and the booking cannot proceed.
VIDEO TRAINING
Watch a video and learn about settings for bookings.