INTRODUCTION
Feature Summary: Create and edit court and resource costs for Individual and Family membership types.
Use Cases: CourtReserve allows system users to create multiple membership types and customize cost settings to meet club needs. For example, you can set one set of court costs for basic members and a different set for premium members.
PREREQUISITES
Have the required cost details ready for each membership type.
SETUP REQUIREMENTS
The first step is open the Costs tab. Follow these steps to edit an existing membership type or create a new one.
Log in to the admin dashboard.
Go to the side menu and click MEMBERSHIPS. A new page displays.
To edit rules for an existing membership type:
Click the Individual Memberships or Family Memberships tab.
Click the pencil icon next to the membership you'd like to edit.
Click the Costs tab.
To create rules for a new membership type:
Click the Individual Memberships or Family Memberships tab.
Click the green Create button to create a new membership.
Click the Costs tab.
Courts Calculation Type
Courts Calculation Type: Choose Hourly (cost per hour, prorated for shorter/longer bookings) or Fixed (cost per booking, regardless of duration). Most facilities use the default Hourly setting.
Court Type: This column lists the different types of courts or rooms available for booking at the facility as defined in the Court Types.
Cost: Enter the hourly (or fixed, depending on the selected Courts Calculation Type) price charged to reserve.
Allow on Member Portal: Determines whether members can see and book this court type themselves through the online Member Portal.
Checked = Members can book it online.
Unchecked = Only admins/staff can book it.
Min Reservation Time: The minimum time (in minutes) that can be reserved for that court type in a single booking. For example, “60” means members must reserve at least one hour. If a member tries to book a time less than the minimum, CourtReserve displays an error message.
Important: These costs and settings apply only to the selected membership type. You must set costs separately for each membership type.
Court Cost Customizations
In this section, you can optionally set custom prices for specific times of day, courts, and reservation types, tailored to the selected membership type.
Custom Cost Name: Enter a unique name for this custom cost rule (e.g., "Weekend Premium" or "Same-Day Discount").
Court Type: Dropdown to select the specific court type(s) the custom cost applies to, or choose All for every court type.
Reservation Type: Dropdown to select the reservation type the custom cost applies to, or choose All for every reservation type.
When – Defines the conditions for applying the custom cost.
Day of the week - Option to apply the cost only on certain days (e.g., Everyday, Weekdays, Weekends, or specific days like Monday/Wednesday).
Select Custom Date(s): Allows you to pick specific individual dates when the custom cost will apply.
Select a Date Range: Lets you set a start and end date for the custom cost period.
Set Custom Start & End Times: Allows you to define a daily time window when the custom cost is in effect (e.g., 5 PM–9 PM).
Apply Custom Cost Condition when Reservation is: Additional conditions for applying the cost based on booking timing:
Same Day – Applies when the reservation is made on the same day as the reservation.
Day(s) Before – Applies when booked a certain number of days before the reservation.
Rolling Hour(s) Before – Applies when booked within a certain number of hours before the reservation.
Cost: Enter the fee for this custom charge (e.g., $20 or FREE). Choose Hourly (per hour, prorated) or Fixed (per booking). Hourly is the default.
In the below example, any Basic Membership member booking a Singles – Tennis reservation on any court on a weekday between 5:00 PM and 7:00 PM will be charged $45/hour instead of the standard rate.
Resource Costs
Resource Calculation Type: Choose Hourly (cost per hour, prorated for shorter/longer bookings) or Fixed (cost per booking, regardless of duration).
Resource Category: This column lists the different types of resources available for booking at the facility as defined in the Resource Categories.
Cost: Enter the hourly (or fixed, depending on the selected Resource Calculation Type) price charged.
Allow on Member Portal: Determines whether members can see and book this resource themselves through the online Member Portal.
Checked = Members can book it online.
Unchecked = Only admins/staff can book it.
Again, these resource costs and settings apply only to the selected membership type.
VIDEO TRAINING
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