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Membership Type - General

Configure Core Settings Like Membership Name, Fees, and Restrictions

Ashley Owens avatar
Written by Ashley Owens
Updated over 3 weeks ago

INTRODUCTION

Feature Summary: Configure the General tab settings of a membership type.

Use Cases: System users can create a new Individual or Family membership or edit information for an existing one.


SETUP REQUIREMENTS

  1. Log in to the admin dashboard.

  2. Go to the side menu and click MEMBERSHIPS. A new page displays.

  3. Click the Individual or Family tab.

  4. Select a membership type to edit or click Create.

  5. Click the General tab.


Fill in the Fields

  • Name - Name of the membership type.

  • Short Code - CourtReserve displays this optional tag next to each member's name on the scheduler, so system users can quickly know each membership type (if this feature is enabled).

When a system user creates a Family membership type, CourtReserve shows an additional field: Max Family Members. Enter a number to limit the number of family members that can be assigned to this plan.

  • Description - A detailed description of the membership tier. This field displays on the Membership Details page.

  • Short Description: A short, brief description of the membership tier. This field displays on the Membership's Card when player's are selecting a membership.

  • Is Active - If the box is unchecked, this membership is not available, and will be hidden from both the member portal and the admin panel view. The default setting is checked.

  • Make This Membership Default For Member - Check the box to make this the default individual membership type. The default setting is not checked.

  • Membership Purchase Start/End Date - Set the optional period for when members can purchase this membership type. Note: If for example, you set the Purchase Start Date to May 1, the membership will be available to purchase May 1 starting at 12:00am.

Use case: Adjust the Membership Purchase Start Date to allow members to pre-purchase memberships for the upcoming calendar year.

  • Membership Expiration Date - Set the last day of the membership period. To create a membership type with no expiration date (e.g. a free membership, or a paid membership with recurring billing cycles), leave this field blank.

  • Membership End Date - [This field will display if the membership has a fee associated with it.] For any membership with an associated fee, the Membership End Date is a fixed, hard end date that determines when the membership will end. For most memberships, this field is left blank, allowing memberships to continue indefinitely based on billing or renewal settings.

    The example below illustrates a scenario where the Membership End Date may be needed. A common use case is for time-limited or promotional memberships.

    • For example:

      A club wants to offer a New Year Special Membership in January 2025 as an incentive. This membership is offered at a discounted price and will automatically end on December 31, 2025, regardless of when the member joins within the purchase window. This ensures members transition to regular 2026 pricing after the end date.

    • Field Setup:

      • Membership Purchase Start Date: 01/01/2025

      • Membership Purchase End Date: 01/31/2025

      • Membership End Date: 12/31/2025
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    When creating or editing a membership where a Membership End Date is set, an Update Existing Membership End Dates checkbox will display.

    • If checked, the Membership End Date will update in existing assigned memberships.

    • If left unchecked, only new memberships assigned moving forward will reflect the Membership End Date.

  • Restrict by Age - Check the box to enable a minimum and maximum age for this membership type. The default setting is disabled.

When creating a family membership type, system users can add detailed age restrictions. For example, a membership type could restrict the age of children to 21 years or less.


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