You have two separate logins: one for the DayTraders website and one for your trading platform.
Login | Used for | Where to find it |
Member login | Your Dashboard: purchases, invoices, Pro Account activation and payouts | The username and password you created at sign-up |
Platform Login Details (User ID, e.g. DT-0009) | Rithmic: rTrader Pro, Onyx and other platforms, and the Rithmic agreements | On your Dashboard, assigned automatically |
Your Account Number (e.g. DT-0009-10) is the User ID plus an account suffix. It's shown on your Dashboard and in your platform; quote it when you contact support.
Can't log in to your platform?
Use the Platform Login Details, not your member password. Copy and paste them: they're case-sensitive and extra spaces break them.
Sign your Rithmic agreements first, and use the latest rTrader Pro.
Select DayTraders.com as the system (not Rithmic Paper Trading) and Chicago as the gateway.
"Too many attempts - try later": after 5 failed attempts, wait about 5 minutes and try again.
Markets are closed 5:00–6:00 PM ET daily and from Friday 5:00 PM to Sunday 6:00 PM ET, so logins may fail then.
"Order Plant Guardian has disabled your User ID" usually means weekend Rithmic maintenance. Try again after 6:00 PM ET Sunday.
You can't log in without an active account, and an incorrect address or zip code in your profile can block access.
Can't log in to your Dashboard?
Check that you completed registration and confirmed your email, then use the forgot password link to reset your password. Still stuck? Contact support with your Account Number.