All purchases are final, so check your plan, size and billing before you buy.
Monthly or Lifetime
When you buy an account individually, you choose Monthly or Lifetime billing at checkout. This applies to evaluations, S2F and S2L.
Monthly: rebills at the original price every 30 days.
Lifetime: one payment, with no rebills.
Bulk purchases are always one-time, with no rebill. S2F and S2L can't be bought in bulk.
Pro Accounts: you choose Monthly or Lifetime at the activation checkout. A Monthly Pro Account rebills the $5 activation fee every 30 days.
Your receipt email and Dashboard show your billing details and rebill date. Every account must also meet the minimum activity requirement in each rolling 30 days to stay active.
Canceling and stopping rebills
Log in to your Dashboard.
Find the account and click Remove Account.
Read the warning and confirm.
Cancellation is permanent: the account is removed and its rebill ends. Cancel any time before the rebill date to stop the next charge. Failed, Inactive and canceled accounts stop rebilling automatically, but check your billing section to confirm.
Refunds
We don't offer refunds, including Monthly rebills, evaluation fees, Pro Account activation fees, add-ons and DT Wallet purchases. This also applies if you chose the wrong plan or had a technical issue. DayTraders.com reserves the right, in its own discretion, to issue refunds or resets in cases of data provider outages.
Chargebacks
Before you dispute a charge with your bank, contact support so we can resolve it with you. Filing a chargeback without contacting us first may lead to account suspension and other enforcement action.