My Order
I want to change my delivery address or my pick-up point. What do I do?
When will my credit card be debited?
Can I delay the shipment of my order?
How to make a return or an exchange ? (conditions and fees)
I did not receive the right item / my order is missing an item.
How to cancel or modify my order?
My product arrived damaged
The delivery time for the vinyl I ordered has been exceeded. Is this normal?
I need an invoice. How can I get one?
Do I have to pay multiple shipping charges when purchasing multiple products?
The artist whose record I pre-ordered has canceled their campaign. Can I get a refund?
I haven't received my order yet. How can I locate it?
I missed my parcel at the pickup point. What do I do?