I am a Digger
By Ana and 1 other2 authors48 articles
I want to change my order, is it possible?
I want to change my delivery or billing address. What do I do?
I prefer my order to be delivered to a business address, is it possible?
Can I delay the shipment of my order?
How do I make a return/exchange and how much are the related shipping costs?
What are the conditions of exchange or refund?
How much are the return shipping costs?
I did not receive the right item or my order is missing an item. What to do?
I made a mistake in the choice of my pickup point. Can I change it?
How do I cancel or modify my order?
My product arrived damaged. What do I do?
The shipment time I was promised has been exceeded. Is this normal?
I need an invoice. How can I get one?
Do I still have to pay multiple shipping charges when purchasing multiple products?
The artist whose record I pre-ordered has canceled their campaign. Can I get a refund?
I haven't received my order yet. How can I locate it?
Who is The Vinyl Box for?
What is The Vinyl Box?
How are the records for The Vinyl Box selected?
How does the Vinyl Box subscription work?
When should I make my selection?
When will I receive my first box?
How does the renewal policy work?
Can I unsubscribe anytime?
How do I gift a gift card?
When does the gifted subscription start?
When will my account be debited?
What payment methods are accepted?
How do I update my payment information?
Where can I find my purchase invoices?
What delivery methods are available?
How do I update my delivery address and other personal information?
Can I receive delivery internationally?
I haven't received my box / the content is damaged or incorrect.