Find the answers to the questions our Customer Success team commonly get asked.
22 articles
How to add photos to your structures from an iPhone.Learn how to transfer photos from your iPhone to your computer in just a few simple steps to then add them to your structures.
How to edit a previously created report.This guide offers guidance on accessing and modifying reports pertaining to a particular property. There are 2 ways to access these reports.
How to add your structure/building to a report.This guide explains how to add a structure to a map and provides instructions on completing the building process.
How to find a particular structure within a reportTo find a building in a report, simply click on the corresponding building on the map.
How to add multiple properties to one report?Creating reports for multiple properties can be a time-consuming task, in DAS it’s easy to add multiple properties to one report
Why, when I click on the red drop pin nothing happens?Find the common reasons why you can not select a property of parcel in DAS.
How to see the entire structures menu on your screen?Many people often ask how they can reduce the time spent scrolling up and down the structure bar. Fortunately, there is a simple solution.
How to select a particular parcel?
Can DAS include only part of a parcel within a report/ custom farm?
Searching for properties using Lot NumberDescribes how best to search for property by Lot Number
Searching by titleHow to search for rural properties based on title information, state by state
Property Hub Roles and Permissions
How to search/find a farm?This article will show you how to use the search function to locate a property.
How to print a farm map from the screenSometimes, you may want to take a screenshot and create a visual guide to have on hand during client meetings or when you're at a property.
What’s needed when asking for help from the Customer Success Team
Property LocationWhat to do when the address search pins the wrong spot
Suggesting ImprovementsExplains how you can request new features for DAS and track release history
How is the DSE calculated in DAS?
Why aren't the additional paddocks I added to my custom farm appearing on the generated reports?If you have made changes to the parcels in a report that you had previously created, there is no need to start a new report from scratch.
Why are some buildings not showing on my property, and why is there a gap of years for satellite imagery to be updated?
Report File size limit
Using Parcel Search with Existing InformationEffective Parcel search usage is vital for accuraccy. This guide outlines the best methods to achieve desired outcomes using the Parcel tab.