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Getting Started 👋

Create your first event, enable it on your store, and learn quick tips

Ray M avatar
Written by Ray M
Updated over 2 weeks ago

How it works

We turn your product into an event or service. Your “Add to Cart” becomes “Select a Time” where the customer can make a booking with you.

You can offer paid bookings with Shopify's checkout (example here) or free bookings that skip the checkout (example here). Each event must be linked to a Shopify product and be assigned to an availability. For example, Joe runs a class from 9:00-12:00 so customers can book with him.

Create your first event

👇 Watch the 2-min setup below 👇

Step‑by‑step

  1. Create a product in Shopify
    • Go to Shopify Admin → Products → Add product. Give it a title, description, price, images
    Toggle off Inventory tracked so it never shows “Sold out”. Toggle off Physical product so your customer isn't prompted to add a shipping address or surface a physical location for pick up


  2. Open Easy Appointment Booking and create your first event


3. Configure the essentials, you can edit the rest later!
Booking Type: Paid, Free, or make your own
Duration: length of the session (e.g., 60 min)
Max attendees: usually 1 for private slots
Availability: set the times you'd like to take bookings for. You can see the preview on the right hand side

4. Save & Activate App Embed
• Click Save and see a prompt to embed it in your theme
• You will be routed to Shopify Admin → Online Store → Theme → Extensions to show Easy Appointment Booking enabled. Click Save on your theme

Back to the app, complete your event! Now you can view it in store to verify

I created my first event 🎉 what should I do next?

Congrats for your first bookable service! Here's what we suggest

  1. Add a test booking to see how the app emails & booking tab look like

  2. Explore the event templates to customize different offerings

  3. Customize the storefront calendar settings under Settings > General > Storefront

  4. Add time-saving features like Google Calendar

Help 🤚 My Select a Time button does not appear!

Run through this quick checklist to get you up and running quickly!

Step

What to check

Steps

1

Theme Integration

Shopify Admin → Online Store → Theme → Extensions → Easy Appointment Booking enabled. Click Save on your theme (video)

2

Product settings

Ensure product is published, Track quantity & Shipping is OFF

3

Buttons visible in template

Online Store Theme editor → product template → ensure Buy buttons block is present.

4

Still stuck?

Email support@getservicify.com or use the in‑app chat on the bottom right

Help 🤚 I have an event and button, but my timeslots don't appear!

The most useful tool is our debug tool, see below

If you're still stuck, here's our most common reasons why! Further details and debugging tips are available in our troubleshooting guide

Step

Scenario

Description

1

Duration vs Availability mismatch

Service is 60 min but availability is 30 min. Fix: Reduce duration or extend availability.

2

Timeslots selected but in cart

When selecting a timeslot on your booking page it is blocked for 15 minutes and then released if unconfirmed to avoid double bookings. Here's how it works

3

Lead Time

Edit Event > Availability > Customer Booking Options to see if there's lead time there.

4

Google Calendar

If Google Calendar is connected and assigned to your availability, it may be blocking appointments from appearing. See here for more

5

Availability unassigned

Edit Event > Availability > Availabilty for this event to ensure this event is assigned to an availability

6

Still stuck?

Email support@getservicify.com or use the in‑app chat on the bottom right

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