Copyright (c) 2023, Intercom, Inc. (legal@intercom.io) with Reserved Font Name "Inter". This Font Software is licensed under the SIL Open Font License, Version 1.1.
Skip to main content
English
;
English
English
;
English
All Collections
Evaluate and Customize
Evaluate and Customize
Tips and guides for customization and evaluation.
By eesel
1 author
12 articles
How do I customize the tone of the bot?
How do I set up AI actions?
How do I customize the appearance of the bot?
How do I customize what the AI does when it doesn’t know an answer?
How do I correct the replies the bot makes?
Bulk simulation
Can I remove the Source links from AI replies?
How do I create customized behaviors for specific scenarios?
Canned replies
Customize prompt
How do I evaluate how the AI is going?
View the Sources that the AI uses for each reply
Reports and Analytics
Custom reports