Skip to main content

How to Use the Instructor App

See classes, check enrollees in and out, log activities, and contact account holders from your phone or computer

Written by Serena Edwards

Instructors can download the Enrollsy Instructor App from the Apple App Store or Google Play Store, or sign in on a computer at app.enrollsy.com/instructor. In the Instructor App, you can:

  • View and filter your classes

  • Enter and exit classrooms

  • Check Enrollees in and out

  • Log Activities, like photos and health checks

  • View Enrollee and Account information

  • Text and call Account Holders

  • Get help and training

View and Filter Classes

The Activities page lists every class you have access to. To narrow the list, click the class name at the top of the page and choose a filter:

  • Class Selection or Multi-List — Appears at the top of the filter window if your Programs use Multi-Lists or your Classes use Class Selection

  • Date — See which Enrollees attend on a given day, which helps when Enrollees have different schedules

  • Class — View one class at a time

  • Program Options — Filter by your custom Program Options, such as schedule or day

Class filter window on the Activities page in the Enrollsy Instructor App

Class Selection and Multi-List filter options at the top of the filter window in the Enrollsy Instructor App

Enter and Exit Classrooms

Enter a classroom when you arrive and exit it when you leave. Entering a classroom records that you’re in the room and counts you toward that room’s Instructor-to-Enrollee ratio. Enrollees count toward the ratio once they’re checked in.

Enter classroom option for a class in the Enrollsy Instructor App

Check Enrollees In and Out

  • Click the Instructor icon in the top-right corner to open the menu

  • Select Check-In/Out

  • Check in or check out each Enrollee on the list

The list shows which Enrollees are ready to be checked in or out, based on the last Activity logged for each one.

Check-In/Out page listing Enrollees ready to check in or out in the Enrollsy Instructor App

Log Activities for Multiple Enrollees

On the Activities page, you can log an Activity for one, several, or all Enrollees at once. Enrollees don’t need to be checked in for you to log Activities to their timelines.

  • Select the class at the top of the page

  • Check the box next to each Enrollee, or check Select All

  • Choose the Activity type under Activity Selection

  • Add the Activity details and an optional note

  • Click Post

Activities page with class selection, Activity Selection, and Enrollee checkboxes in the Enrollsy Instructor App

Post a Photo

When you choose Photo as the Activity type, you can take a new photo or choose one from your photo library.

Posting a photo Activity for multiple Enrollees in the Enrollsy Instructor App

Log an Activity for One Enrollee

Some Activities are logged for one Enrollee at a time, like a health check.

  • Click the info icon next to the Enrollee’s name

  • Choose the Activity from the Activity picker, such as Health Check

  • Answer the questions or add the details

  • Click Post

Health check questions for a single Enrollee in the Enrollsy Instructor App

View Enrollee and Account Information

Click the info icon next to an Enrollee’s name to see:

  • Enrollee and Account information collected during enrollment

  • The Enrollee’s Activity Timeline

The Activity Timeline shows every Activity logged by Instructors, Admins, and Account Holders, along with who logged it and the date and time.

Enrollee and Account information view in the Enrollsy Instructor App

Text and Call Account Holders

  • Text individual Account Holders and read their replies on the Activities page

  • Group text Account Holders from the Classes page, one class at a time

  • Click the phone icon to call the Primary or Secondary Account Holder

Texting a Primary Account Holder from the Enrollsy Instructor App

Get Help in the Instructor App

Go to My Account in the menu bar, then click Help to open the Help Page.

Help page in the Enrollsy Instructor App opened from My Account

From the Help Page, you can:

  • Watch a training video on how to use the Instructor App

  • Click Browse Articles to search the Help Center

Instructor App training video on the Help page in Enrollsy

Browse Articles button on the Help page in the Enrollsy Instructor App

Admins can find answers to Instructor questions in the Instructors and Staff collection, or contact Enrollsy Support with the chat icon in the Admin Portal.

Did this answer your question?