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Troubleshoot Not Being Able to Manage Classes, Enroll Form, etc.
Troubleshoot Not Being Able to Manage Classes, Enroll Form, etc.

Learn how to edit permission for Admin and Instructor Users

Serena Edwards avatar
Written by Serena Edwards
Updated over a month ago

Are you an Instructor or Admin User who is unable to manage certain areas of Enrollsy? The reason could be you don't have permission. Each Instructor and Admin user has a Role with certain permissions.

Instructors only have four possible permissions:

  • Edit Primary Account Holders (customer account information)

  • Manage Classes (can edit Classes assigned to and make enrollment assignments)

  • Manage Content (can edit Class Content for those Classes assigned to)

  • Setup Kiosk (set the Kiosk so that Customers/Account Holders can check in/out)

See this support article for how to edit Instructor Roles.

Admin Users can have up to 29 permissions. These permissions are listed here. Only other Admins can edit Admin Users. Learn how to edit Admin permissions here.

IMPORTANT: If you change permissions for a specific Role, ANYONE who has that Role will have their permissions changed too. If you need to change permissions for a specific Role, create a new Role with new permissions. How to add Admin Users. How to add Instructors/Staff.

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