If no Enrollment Periods are showing up on the Enroll Form, you will see a message like this:
The reasons no Enrollment Periods are showing up could be the following:
No Enrollment Periods have been published
By default, newly created or duplicated Enrollment Periods are unpublished. When you are ready for them to be used (show up on the Enroll Form), you will need to publish them. NOTE: Even if the Program(s) are private, the Enrollment Period still must be published for them to appear on the Enroll Form.
Here's how to publish an Enrollment Period:
Click the cog icon beside the Enrollment period
Select the "eye" icon to publish an enrollment period. When the eye is crossed out, the Enrollment Period is unpublished.
The Enrollment Period may be archived
Archiving does the following to an Enrollment Period:
Removes it from the Enroll Form
Removes it from the Customer Portal
Removes it from the Instructor Portal
Cancels any future Class reminders for enrollments in this Enrollment Period
Cancels any future Auto-Billing events in this Enrollment Period
The historical context of enrollments in this Enrollment Period is preserved
See this support article for more on archiving Enrollment Periods.
Here are the steps to unarchive an Enrollment Period
Go to the Classes Tab/Classes and click on the down arrow beside the Enrollment Periods.
Click on the "Archived" Tab at the top.
Click the cogwheel of the Enrollment Period you wish to unarchive. A new menu will appear.
Select the unbox icon (when you hover over it with your mouse, you will see a message, “Unarchive this Enrollment Period”). Once you click the unbox icon, the Enrollment Period will be moved to the Archived section.
