General troubleshooting tips on a variety of topics (notifications, invoices, etc)
By Serena and 1 other2 authors6 articles
Troubleshoot Why Customers are Not Receiving Email NotificationsFix common issues with email notifications
Troubleshoot Unpaid InvoicesFind out the reasons why Invoices do not show as "paid"
Troubleshoot Not Being Able to Manage Classes, Enroll Form, etc.Learn how to edit permission for Admin and Instructor Users
Troubleshooting Check In/OutSteps to troubleshoot an Enrollee not showing up to be checked in
Why Proration May Not Be WorkingIf Programs or Classes are not prorating correctly, you may need to add some dates
Troubleshoot Pricing Not Showing in Payment Plans or Pay-in-FullHaving an issue with Charge Items/Fees not showing up? Here's how to fix it.