For new users exploring our app, conducting test orders is an essential part of ensuring a smooth experience.
Test Orders & Ticket Fees – What You Need to Know
Regardless of whether you're in a free trial or on a paid plan, ticket fees will apply to all orders, including test orders. For example, on the Lite plan, ticket fees are $1, while they vary on the Standard and Professional plans.
We understand that test orders are sometimes necessary, and we don’t want this to be a burden. If you’ve been charged for test orders, simply reach out to us, and we’ll be happy to issue app credits or a refund as needed.
If you have any questions or need assistance, feel free to contact our support team—we’re here to help!