Yes. Ticket fees apply to all orders, including test orders, regardless of whether you’re in a free trial or on a paid plan.
For example, on the Lite plan, ticket fees are $1 per ticket, while fees vary on the Standard and Professional plans.
Refunds for Test Orders
We understand that test orders are sometimes necessary. If you’ve been charged for test orders, please reach out to us — we’ll be happy to issue app credits or a refund.
If you have any questions or need assistance, feel free to contact our support team—we’re here to help!