Event Setup Essentials: Settings You Shouldn’t Skip

When setting up your first event in Evey Events & Tickets (Evey), it’s easy to focus only on the date and ticket price. However, several built-in settings can significantly improve organization, attendee experience, and post-event follow-up.

Below are smart settings that work well across industries and are often overlooked by new users.

Collecting attendee information allows you to gather important details directly at checkout. This can include names, contact information, preferences, or any custom data relevant to your event.

Enabling attendee data collection helps you:

This setting is especially useful for workshops, ticketed experiences, multi-attendee purchases, or events requiring specific guest details.

To learn how to configure this properly, see Collect Attendee Information with the Storefront Integration.

Evey allows you to apply tags at the event level. Event tags help you organize, filter, and segment events within Shopify.

Event tags can be used to:

Using clear and consistent event tags makes it easier to manage multiple events and analyze performance over time.

Learn more in "Customers and Tags" Event Settings in Evey.

Setting a maximum capacity prevents overselling and helps you manage event flow.

Defining a clear limit allows you to:

Capacity settings are useful for both small and large events.

For step-by-step instructions, see Setting Capacity for Recurring Events.

Displaying remaining ticket quantities can provide transparency and encourage faster decision-making when capacity is limited.

This setting works well for:

It helps customers understand availability without needing to contact support.

To enable this option, see How to Show Remaining Tickets on Your Event.

If your event runs multiple times in one day or across multiple days, using time slots keeps everything organized within a single event listing.

Time slots allow customers to select their preferred schedule during checkout while simplifying event management.

This is useful for:

For setup instructions, see How to Add Time Slots to Your Recurring Event.

Event confirmation emails should include clear and relevant information, such as:

Customizing these emails improves communication and reduces event-day confusion.

Learn how to update these settings in How to Set Up Email Notifications.

Before making your event live, place a test order to review:

Testing ensures everything functions as expected before customers begin purchasing.

If you have questions about configuring your event settings, please get in touch with us through the Evey in-app chat.