A ‘standby’ booking is a booking for a participant who is waiting for another slot. There can be two reasons for this:
The participant wishes to change slot within the allowed time (D-4)
You have cancelled the slot
In both cases, the participant remains attached to the original workshop, through this cancelled slot, but is not a participant who will attend on the date of the slot to which he or she is currently attached. You can see this by looking at the number of places still available in that slot.
In both cases, customers can easily select another slot from their profile, in the ‘My workshops’ section.
Don't hesitate to contact us on the chatbox in your artisan back-office, or at artisans@wecandoo.com
✨The Wecandoo team ✨